Privacy Policy Notice

 

This privacy policy notice is served by Surepro Carpentry & Joinery Ltd under the website www.surepro.co.uk. Its purpose is to explain to you how we process, handle, control and protect your personal information through our business and while you browse our website. If you do not agree to the following policy you may wish to cease viewing/using this website, and/or refrain from submitting your personal data to us.

Information collected and how we collect it

  • Information including your name, address, telephone number and email address will be collected when you make contact with us to engage or contract us to carry out any works for you.
  • We use Google Analytics on our website which means that information about your computer and about your visits to, and use of, this website (information about your browser, IP address, your general location as determined from your IP address and provided by your browser, the site from which you came, and the links followed when leaving our site) is collected through cookies.

What we do with your information

Any personal information collected from you will be used in accordance with the General Data Protection Regulation (GDPR) and stored securely and only for as long as is necessary to facilitate our business with you and for our record keeping and taxation purposes.  Whilst we may at times use third party services to carry out business administration activities (such as the processing and sorting of data), we will never intentionally allow your data to be shared with another company or organisation for their use.

How we use your data

  • To arrange work and to process payments.
  • To keep a record of works carried out under your instruction.
  • To communicate by email/letter or by telephone with you.
  • In the day to day running of our business in order to carry out relevant administrative tasks such as invoicing and quotations.

Your Rights

You have the right to request a copy of any information we hold about you and you have the right to request the erasure of this information at any time.

If you would like to access this information or to request erasure of your information, please make contact using the following details: Surepro Carpentry & Wilson House, Lorne Park Rd, Bournemouth, Dorset, BH1 1JN. Alternatively, you can email us at customercare@surepro.co.uk.